Quality Control to ISO9000
Practices that conform to ISO 9000 have undertaken a program of quality management designed to ensure that they can consistently provide a service that meets the needs of their clients and all applicable statutory or regulatory requirements.
Their quality of service system is certified by an external agency.
Practices that have undertaken the exercise will have taken a long and close look at the services they provide and the working practices they employ and are highly likely to have made improvements that have effects on the service they provide their clients.
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The International Organisation for Standards web site has details of the ISO standards |
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