"Great Great Honest Caring Service"
Hello all, Why am I writing this? I have a real problem with dealing with vets. I put it akin to dealing with a BMW or Audi dealership. They just want cash....at least that is just how it feels. I rang about 5 vets in the hour just checking prices of consultation and a few bits and bobs, but I rang back Alpha because they were honest on the phone. What I mean by that was because they were happy to offer advice (and I spoke to the vet directly instead of a receptionist) which seemed 100% based on the welfare of the pooch in question instead of just trying to charge me for a service. Ok so my situation so you can understand. My dog has started having dizzy spells. He'll be walking and will stutter for a moment and be unsteady on his feet. I won't go into what it could be but in talking with the vet, she was asking why's, wherefores and she said if you can take video, come down with it and lets have a look. She gave me some theories on the phone, and the same was the case when I came in the same day. I left with some suggestions of monitor him, but if it doesn't affect his wellbeing, don't rush into investigating as it looked and sounded more like miniature fits. She was honest saying that spending the money on blood work would most likely produce no definitive results unless he did have a problem with organs, more unlikely. Forget if it was right or wrong, she was just honest and wasn't money driven which is what I despise with any business, so if it comes to spending money on bloods, so be it, but I'll be doing it with Maria at Alpha because of her caring service. Many thanks Andrew
I have taken my furry little baby (cat) here for a few years now and they have been nothing but professional. They are polite and friendly and actually listen to what you are saying. They advise you but aren't pushy. I would recommend them. I have always been satisfied with their consultation and diagnosis.